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]]>Our Book Exchange Shelf is an free and great way for residents to find out about new books and obtain a new book to read without the cost or hassle of buying it at the store!
Just a Couple of Rules:
- Please be considerate of limited space.
- Don’t take more books than you need.
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]]>- When I attempt to set up my account online, it says I need my Resident ID. Where can I find it? Contact the office to get your unique Resident ID.
- If most of my income is cash and I don’t have a bank account/checkbook/credit card, how do I pay? Payments can be made by cash with a Pay-By-Cash Access Code at any MoneyGram locations (Login to your RentPayment.com account to access the payment information or visit the office to obtain your personal Pay By Cash flyer.)
- If don’t have a computer, how do I pay rent/submit a work order online? To place a work order, residents can use the computers in our Business Center during our regular office hours or download the RentCafe Resident Services app. To make a payment, call RentPayment at (866) 289-5977 (7 days a week, 7am-11pm) or download the RentPayment app.
- How do I pay online if I don’t have a credit card? You can pay by eCheck online through RentPayment.com or by cash with a Pay-By-Cash Access Code at any MoneyGram location.
- I submitted a work order online for a maintenance emergency, but nobody has called me back! ALL After-Hours Maintenance Emergencies MUST be submitted by phone to the office at (512) 345-8653. Press 3 to leave a voicemail for our on-call maintenance staff- The resident will receive a call back shortly after.
- Can a family member continue to write my rent check for me? The Family Member must provide your Apartment Number AND the balance due when paying by check or credit credit card: by phone to RentPayment (866) 289-5977 (7 days a week, 7am-11pm) or by cash with a Pay-ByCash Access Code at any MoneyGram location.
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Our community upgrades are just getting started! Westdale Creek Apartments have been working tirelessly to enhance the look, feel and enjoyment of our community for all of our residents! One of the biggest projects we had this year was a complete swimming pool and sundeck facelift.
Brand New Sundeck!
Our pool renovations didn't stop our residents for enjoying a splash in the pool this summer! Our sundeck has been completely replaced with a composite wood decking that will last for years to come! The decking material keeps cooler than most wood decks, which is especially important during those hot Texas summers!
We are currently working on the finishing touches to our newly renovated swimming pool area and sundeck amd are awaiting our new patio furniture, due to arrive in the coming weeks. Make sure to stop by and check out our beautiful pool!
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]]>To receive TIME-SENSITIVE notifications straight to your phone, please login to Resident Services and "OPT IN" to receive text notifications on the home page or in your account settings. Standard text message rates may apply.
Thank you for your patience as we all work together in making our community a nice place to call home.
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]]>Just want to give a courtesy reminder…Rent is due on Wednesday, April 1st. For those who plan on paying rent during the 3 day grace period, please keep in mind our “Good Friday” office hours are 10am-4pm on Friday, April 3rd.
Other rent payment options:
-
Pay online through Rent Payment on Resident Rent Café website
Register your account using:- Your Name
- Email Address
- Resident Code
- Call Rent Payment at 866-289-5977 (open 7am-11pm CST)
- Pay via text or autopay (when set up through Rent Payment)
Please keep in mind that paying via Rent Payment is FREE to you!
Spring is HERE…Property Upgrades will Begin Next Week
We’re excited to announce to our residents we will be upgrading everything from power washing exterior of all buildings to painting all metal on property (including your balconies, painting all trim work, and restoring all breezeways, walkways and staircases).
We will notify all residents 24 hours ahead of time if we need your assistance in removing personal items from balconies and/or if there will be limited access to your apartment for a few hours on a specific day. For your safety, please be aware of construction signs such as: “Caution Tape” and “Wet Paint”.
We appreciate your patience during this process. Time frame for completion of work will be first part of June (weather permitting). Great news is our property will be more beautiful than it already is once this project is done.
We’ve received both positive and negative feedback from our residents regarding the new process of “package delivery”. We’ve listened to your concerns and are working with our neighborhood post office Chimney Corners.
Locks will be installed on the package boxes in our Mail Center. If you receive a key in your mailbox, a small package will be in one of the package boxes to claim. Please use to open the package box and leave the key in the key hole for the next resident package to be delivered.
We thank you for any feedback, suggestions, etc. you have regarding package delivery. Our hope is to make whatever system we have in place convenient for our residents. If you would like to share your two-cents on this topic, please email it to [email protected]
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]]>The post March News and Updates appeared first on Westdale Creek Blog.
]]>- Don't forget Daylight Savings begins Monday, March 9th, 2015 at 2:00AM! Be sure to set your clocks forward one hour!
- New Daylight Savings Office hours also begins on March 9th:
Saturday 10:00am – 5:00pm
- Submitting a Testimonial or Review on our website
- Writing a Review on Apartment Rating
- Posting a Message/sending a PM on our Facebook Page
Austin, TX 78731-3052
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