Spring Newsletter

  |     |   Residents

Happy Easter!

In celebration of Easter Sunday and Good Friday, the leasing office will be closed on Friday March 30th, 2018. We will reopen on Saturday March 31st, 2018 at regular business hours from 10:00am till 5:00pm. For maintenance emergencies, please call (512) 345-8182 and follow the prompts.

Please stop by the office March 28th – April 3rd to pick  your Easter eggs filled with goodies before they’re all gone!

We wish you and your loved ones a Happy and festive Good Friday and Easter Sunday!


New Roommates

Thinking about adding a new roommate? Not a Problem. Please contact the office at your earliest convenience so we can supply them with applications and get them added to the lease. Remember any occupant over the age of 18 must be listed as a lease holder while anyone under 18 years must be listed as an occupant.


Online Payments and Maintenance Requests

Remember, maintenance request must be submitted through the community website www.Westdale-Pointe.com, and rent payments must be submitted through www.RentPayment.com. If you haven't done so already, register your account using your Resident ID or contact the office for assistance a staff member will be more than happy to help you out.


Portable Washing Machines

Portable washers are NOT permitted inside apartments. The buildings’ plumbing system is not designed to accommodate the water flow required for portable washing machines to work effectively. Our laundry facilities are located at Buildings 5 and 19. If you need to report a maintenance issue or request a refund from any of the washer or dryers please go to https://www.coinmach.com.


Ranger Protection Agency

Our community patrol service, Ranger Protection Agency, has recently changed their contact number! To contact this service after hours please call the office and follow the prompt and you will reach the Ranger information hotline or you can call 844-272-6437. Leave a detailed message and the patrol service will take care of any issues. All messages are anonymous unless you wishes to leave your name and number. 


Patios and Breezeways

Please keep in mind personal items like strollers, bikes, boxes, toys, shopping carts, old furniture, etc., left in, entrances, sidewalks, breezeways or stairways are a fire and trip hazard. For everyone’s safety please make sure common areas are clear.

Stairs, walkways, balconies, and patios should be kept clear of clothes, debris, cigarette butts and garbage. Patios and balconies may only contain patio type furniture, bikes and plants; all other objects must be stored in the storage areas.

If you are unsure if an item is permitted on the patio please ask an office staff member, we will be more than happy to assist with personalizing your space.


Dumpsters and Recycling

Receptacles are provided in all areas of the community for both trash and recycling. The recycling centers are in front of building 16 and building 5 across from the laundry room.

Flattened boxes, plastics, aluminum, glass and paper can all be placed inside the recycling dumpster. Things like Styrofoam, pizza boxes, wire hangers, plastic bags, toilet paper or paper towels and food waste are nonrecyclable and should be disposed of in a regular dumpster.

Please do not throw your trash on the grounds or leave it outside your front door. If a dumpster is full, please go to the next one available.

Not sure if something is recyclable? you can go to http://www.austintexas.gov/what-do-i-do and type in the name of the waste item to find out the proper way to disposal of it.

Not sure how to disposal of large furniture items you no longer want? Donate! You can contact The Salvation Army online at https://satruck.org/ and schedule for furniture to be picked up for donated for free.

You will be fined $500 per item for any furniture (e.g. mattresses, couches, vacuums, chairs) left at the dumpster or anywhere else on the property so please make sure they are removed properly. 


AT&T Fiber

AT&T Fiber is now live and available to all residents! James Kernan is available via email or phone [512.765.3787; [email protected]] to give residents more information about this new service (currently only available On Far West to Westdale Pointe Residents!!) He will be able to explain the benefits of fiber internet, review promotions and discounts, as well as waive installation and activation fees.


Renter insurance

Accidents do happen so please remember to make sure your belongings are safe. Don’t forget to make sure your renter’s insurance policy is current and update with the office.


Pets

Please remember that your furry family members also need to follow our community policies. We need your help to pick up after your pet each and every time, this is not only a lease agreement violation but a violation of city ordinances. Please also keep in mind your pet must be on a leash at all times when outside of your apartment and they cannot be let unattended on your patio.

Every violation of these rules will result in a $35 fine that will be due immediately. Having an unauthorized animal in your apartment, even to babysit, is an automatic $100 fine. We love pets so please come by the office to show us pictures and to added to them to the lease agreement.


Thanks to your great ideas, we added a pet waste station to the grassy area around building 6 and 7 for your convenience. Thanks again for your suggestions!

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