Category Archives: Residents

Fall Office Hours

Our office hours are changing for the fall and winter season. Our new office hours will take in effect on Monday, November 5, 2018: Monday – Friday 8:30am – 5:30pm Saturday 10:00am – 5:00pm We apologize for any inconvenience this may cause you. If you have any questions, please contact the leasing office at (512) 345-8653. We…

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Office Closed on Labor Day

In observance of Labor Day, our management office will be CLOSED on Monday, September 3, 2018. If you have a maintenance emergency during our closure, call (512) 345-8653. In case of police/fire or medical emergency, please dial 911. For all other requests, please visit www.westdaleresidents.com to log into your Resident Services account to submit them…

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Spring Newsletter

Happy Easter! In celebration of Easter Sunday and Good Friday, the leasing office will be closed on Friday March 30th, 2018. We will reopen on Saturday March 31st, 2018 at regular business hours from 10:00am till 5:00pm. For maintenance emergencies, please call (512) 345-8182 and follow the prompts. Please stop by the office March 28th…

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PAY ONLINE THROUGH RESIDENT SERVICES

Registration to pay online is a two-step process. Please refer to the information below to find information on how to set up your account on the resident services portal and payment systems: STEP 1: Register Account on Resident Services Resident Services provides you 24/7 online account management access to check your balances, submit maintenance requests,…

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Fire Inspections

A community wide fire inspection will be done for the entire property on Friday, May 15, 2015. Random smoke detector checks will be done throughout the community and may require one of our staff members to access the attic by entering the apartment on this day. Please make sure that you have working batteries inside…

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Receive Alerts via Text Message

Residents: for immediate notifications on important maintenance issues in our community, please Opt In to receive Text Notifications. To opt in: Log into your Resident Services account Click the Profile button on the upper right hand corner of the menu bar Click the Edit Your Profile button Check Allow Text (SMS) Notifications Type in the…

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